Frequently Asked questions

FAQs

What sizes do your oversized t-shirts come in?

Our oversized t-shirts are available in a range of sizes, starting from S and going up to XXL. Please refer to the size chart on the product page for specific measurements and fit details.

Are your jackets unisex?

Yes, our jackets are designed to be unisex and can be worn by individuals of any gender. We strive to provide a diverse range of anime-inspired apparel for all fans to enjoy.

What materials are your tote bags made of?

Our tote bags are made from high-quality, durable materials such as canvas or polyester. They are designed to withstand daily use while showcasing your love for anime in a practical and fashionable way.

How long does shipping take? 

Shipping times may vary depending on your location and the shipping method selected. Generally, orders are processed within 1-3 business days, and delivery takes approximately 5-10 business days.

Are there any return shipping fees?

The return shipping costs are generally the responsibility of the customer, unless the return is due to a mistake on our part (e.g., wrong item shipped, item arrived damaged). In such cases, please reach out to our customer support team, and we will assist you with the return process.

Can I cancel my order after it has been placed?

We strive to process and ship orders as quickly as possible. If you need to cancel your order, please contact us immediately. If your order has already been shipped, we won't be able to cancel it, but you can initiate a return once you receive the item.

What is your return policy?

We want you to be satisfied with your purchase. If for any reason you are not happy with your order, you can initiate a return within 10 days of receiving the item. Please visit our Returns page for detailed instructions on how to proceed with returns and exchanges.

Can I cancel or modify my order?

You can cancel or modify your order for anime clothing items within 24 hours of placing it. Please contact our customer support team for assistance.

Do you have a physical store where I can try on the anime clothing?

As an online-only store, we don't have physical locations for trying on anime clothing. However, our size chart can assist you in finding the right fit.